The Free Shipping services that we offer International Customers is a non-tracked service
If you have selected non-tracked shipping there is no tracking information for your parcel. Our system automatically sends out a consignment number for your parcel, this is what has been sent to you. This number usually starts with US and end with AU. For example: US951775469AU
The time frame for standard non-tracked shipping is stated on our website is 3-15 business days.
For more information please email [email protected]