How long does it take for me to receive my refund?

Once your claim for a refund has been approved, our accounts department processes this for you within 7 business days.

*Please note that your financial institution/ PayPal can take extra 3-5 business days to clear the funds back into your account.

If your funds are not in your nominated bank account within this time please contact us at and we will work to help you as soon as possible. 



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