I completed my order, but I haven't received a tracking number?

We supply our customers with their tracking number within 2 business days (from when you get your shipping confirmation).

All orders are tracked through our automated tracking service. You will receive automatic updates on your orders status every time your package is scanned into the postage terminals on its journey to you! This is sent to your nominated email address with your account.

SMT is an Australian owned and operated company. Although our eCommerce store operates 24/7, our staff business hours are Monday to Friday 9am to 5pm.

If you have any questions please email us at shipping@skinnymetea.com.au



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